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Immediate awareness of any weakness
The user will send reviews easier to inform the management if there is a specific
and secure dedicated channel.

Fast processing of the information
The reviews are meant for the management which allows to skip all the steps in
between with customer communication. The data is already uniformed and
allows to generate stats to gather useful information.


Continuous flow information
It is not necessary to organize long campaigns to inform the user of this dedicated
channel as the user base will be the same for all companies. This allows to reduce
the cost for awareness and every business will benefit of it.

Improvement of the corporate profile by showing empathy
The customers trust more a company that is “near” them.

Access to different target groups data
Once the flow of data is constant, the type of data can be sorted by different
demographic aspects, which allows to plan specific improvements or campaigns
meant for different target groups.