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The existing solutions propose to have a call center that collects all the reviews.

This requires to hire people to answer to the calls.

The calls needs to be transcribed and then analyzed.

With TheBOXapp there is no need for a call center.

All data is recorded in the same format to make it easy to understand them.

In the admin panel the data is also aggregated to get stats to understand the general behavior.

TheBOXapp offers a faster and cheaper solution by collecting automatically all relevant data.